Systems Analyst (WMS Implementation Specialist)

Responsibilities

We are looking for a dynamic Systems Analyst (WMS Implementation specialist) at our Guelph Ontario location. She/he will assist in the deployment and on-going development and support of our WMS solution. The candidate will work with stakeholders to improve processes; implement and develop new tools, and act as an internal consultant to the business to help them understand systems and technology.

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§ Determine operational objectives by studying business functions, gathering information and evaluating requirements for software solutions.

§ Evaluate and design potential software solutions by analyzing requirements, studying system capabilities; existing system architecture; evaluating technology approaches and options.

§ Communicate / validate scope of solutions with stakeholders, and manage expectations with regards to delivery of projects, and features that are added or removed.

§ Write functional specifications; communicate with internal software development teams and third-party development partners.

§ Perform configuration, customization of existing WMS software solutions as required, as part of project development and deliverables.

§ Monitor project delivery by tracking activity; resolving problems; communicating progress; recommending actions.

§ Prepare test cases; perform and support testing activities.

§ Perform post-deployment support of solutions; ensuring objectives have been met and user satisfaction goals have been achieved.

§ Develop functional and technical documentation and lead workshops and training sessions.

§ Provision for after-hours emergency support in the event of a critical system failure.

§ Stay up-to-date on latest enhancements of existing solutions and new software development, define; revise and recommend improvements to business processes based on these.

Requirements

§ A University degree or College diploma in computer science and/or equivalent work experience.

§ Minimum of 5 years experience implementing logistics systems solutions, particularly in 3rd Party Logistics environment.

§ Experience with configuration, training and supporting WMS applications.

§ Experience with the Korber E3PL WMS system will be considered an asset.

Travel 10-15% (one to two week trips at a time)

Required Qualities

§ Good analytical and conceptual thinking skills.

§ Ability to bridge communication amongst technical and non-technical project teams and stakeholders.

§ Ability to prioritize and manage multiple projects and tasks concurrently.

§ Understanding of relational database concepts, proficiency in SQL is an asset.

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